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Ideal Standard Toilet Seats, Alto Seats, Space Toilet Seats, Concealed Cisterns, Flush Washers and Seals, Flush Push Buttons, Single Flush, Seat Hinges, Seat Buffers
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Independent Stockist of Ideal
Standard & Armitage Shanks Spare Parts
WE ARE MY TOILET SPARES LTD
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23 Linn Park
Hull, HU7 3GD
England.
Tel: 01482 291992

Fax : 01482 823031
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This website is not provided or endorsed by ideal standard group, the brand owner of ideal standard armitage shanks

Home > HELP/FAQ & VIDEOS > Fastpart Amstd Toilet Washer Flushwise Tap Question & Answer Page Ideal Standard Armitage Shanks

Fastpart Amstd Toilet Washer Flushwise Tap Question & Answer Page Ideal Standard Armitage Shanks

                  Fastpart Toilet Fittings Amstd Flushwise Spares Tap Questions and Answers Help Fastpart Spares, Toilet Syphon, Conceala Flush Spares
    CLICK TO SUBMIT YOU QUESTION HERE OR CALL NOW 01482291992 

Question
hello


I have a noisy toilet it has been like this for a few months. we flush the chain and that noise is made. not all the time though. sometimes when we turn on the tap it goes away, sometimes it doesn't. I don't know what type of valve/flush system it has? or how to fix it. I have read about noise in the plumbing and some posts say inlet valve replacement. I am not too sure what to do here and I don't want to pay for a plumber as that could be expensive.
any help would be great

thanks

Answer

The noise is most likely caused by an ageing rubber washer in the float valve. As the washer ages, it becomes hard and brittle making it unable to absorb vibration caused when the water flows in to the cistern. Replacing the washer will cure the noise. seals according to Toilet Suite Manufacturer
Siamp/Twyford
Torbeck

Ideal Standard/Armitage Shanks
Wisa/Sphinx
Grohe
Wirquin


Question
Hot Water Tap on Bathroom Basin slow to a dribble can you help?
Over the last week the HW tap on the bathroom hand basin has slowed to a dribble. I took the tap apart and found nothing wrong. Opening the stop valve slowly to max and it still dribbles out so there must be a blockage in the pipe or the stop valve is blocked.
The bath tap is fine so a blockage in the pipe seems unlikely.
Do the rotating ball type stop valves seize up? It opens and closed normally.

Answer
I would suggest taking that ball type valve off, and having a look. These valves have a surprisingly small bore, and anything could end up causing a blockage. visit Ideal Standard and Armitage Shank Tap and Basin Spares

Question
Leaky Toilet After Replaced Siphon Valve
I've replaced the siphon valve on our loo. Whilst I was at it I also replaced the doughnut seal as well (as recommended). I put it all back together again but the blasted thing is leaking - not by much, its just a small drip which seems to come from the underside of cistern and rolls down the pipe connecting it to the pan, and thence onto the carpet. So, I have a loo that flushes, but now it leaks a bit. Great :-(
Am not a DIY expert at all (treat me gently chaps), so I am all out of ideas. Having managed to sort out the main problem, am maddened by the niggling little leak that has popped up.
Any ideas?
Cheers
Answer
Hi, Are you totally sure that it's the doughnut that is leaking? As occasionally this can mask leaks from other places such as the bolts that go through the bottom of the cistern and secure it to the toilet or it may even be leaking from the syphon?

Occasionally you do get slight defaults in the cast itself meaning that washers etc.... do not form a complete seal and the disruption from replacing the syphon may have brought this to light,

You can also use silicone but you will have to leave it to set before reassembling. Once the silicone has set you can then fill with water and check for any leaks and once you are sure there are none, you can put it all back together

When it comes to silicone, try to use a weather proof version as this will help in the long term and also aid in setting if surfaces are slightly

Question
Removing Spout From Mixer Tapto Replace Washer Due to Leak?
My kitchen mixer tap is leaking where the spout meets the main tap area, and I need to remove the spout so that I can fit a new washer. I understand the spout should be easily removable by either loosening a small screw at back or by twisting spout to find an area where it can be lifted out.
1. There is no screw 
2. I have tried repeatedly to find the lifting point for spout without success.
Can anyone help please?

Answer

Sometimes the spout is held in place with a collar that needs to be unscrewed first.
Really without a picture its only guesswork as there are so many different taps about

Question

No Hot Water From Bathroom Mixer Tap?
Hi there,
I am new here and am having problem with my mixer tap in the bathroom that now stops giving me hot water. The cold water works fine which doesnt help during the cold days.

The tap had been replaced before due to the above issue where the hot water tap stopped working. At that time, I thought the hot tap of the mixer was broken. 

Now the same thing is happening again. It was a gradual process where the amount of hot water coming out was decreasing over a 3week period. Then it stopped completely where there's no hot water for 2 weeks. I left the tap closed for a week. Then I opened it one day, the hot water came out but this lasted for a week. The amount of hot water coming out slowly decreased each time the hot tap was opened. Now, it's not giving me any hot water at all.

The current tap is about 3 years old. The hot water taps are working fine in the bath and kitchen mixer taps. I'm just wondering if anyone knows what could possibly have gone wrong here? 

Questions
Toilet Won't Stop Filling After  Replacing Side Entry - Help! 
I replaced the side entry system yesterday and it worked great, had to adjust the screw to lower the level of the water. Then this morning the system won't stop filling. So having to turn water off after each flush! Have I done something wrong or is there a problem with the new side system?

Answer

If the cistern is continually filling either the ballcock is catching or stuck on something or its faulty keeping the valve open. Or  you mean the toilet pan is still filling? if so the siphon it faulty not the water valve. (Change the big thing in the middle) Turn and pull out or you may have to remove the cistern from the pan to get underneath to the fixings if its an older toilet.
Cistern fittings


The leak is in the large doughnut washer/seal between the 2 parts -where the water falls through.

I have a number of concerns, never having done this before

The float mechanism is old design (the mechanism which closes the seal when the water level has dropped). I notice the new designs in the shops are made of 100 different bits of plastic all moulded and intricately designed, designed it would appear to be as complicated as possible. Whereas the old one is a very simple 3 piece design there is a float bottle clipped onto a float arm which is connected to the seal washer when the water drops the float falls and somehow this drops the seal down to close the gap. Will I be able to get a new seal/washer or whatever for this old design?
If not, will the new designs definately fit an old cistern?

Finally, the cistern is bolted to the pan by 2 screws. I can see these as weak points for water to leak from when I re-assemble. How are these bolts designed so that they do not leak? I actually am amazed that they do not leak. Can you provide links to a picture of replace ment bolts? And will new replacements definately fit the old toilet?

Answer


We've jsut replaced the whole cistern on our close coupled toilet. the push flush button broke and the fill was taking ages, we looked at getting replacement parts but it worked out cheaper to buy the whole cistern from wickes (where we originally got the toilet anyway). From what my hubby could see they're all pretty similar from different DIY stores anyway, but the whole cistern included all the inards that we needed, and would include that seal you need too. Also if you're like all the other people in wickes they just go in and pinch the seals/parts they need out of the ones on the shelf anyway, so when we went to get ours we had to sift through to find one that had eveything in it! 
Oh forgot to say ours was fitted with the 2 screws you mention and it fitted fine, only difference was we now have a slight gap from wall where it sits, which wasnt there before, so they must be slightly slimmer tanks, but is only slight and hubby has wedged something down there to stop any movement. Hubby says there are rubber cones/washers to stop the leask on these screws too.

Question
Toilet not flushing!!!!

My toilet won't flush!  

When I try to flush, the handle turns without the normal resistance encountered with a good firm flush (it stops at the same point), and won't fush. I had a look inside, and tried adjusting the red rubber float thing which seems to regulate how much water gets filled into the chamber, but no luck.The long thinnish black plastic/rubber thing that connects (via a metal 'link' to the handle) pulls all the way up, but the damn thing still won't flush! Im assuming it may be a proble deep inside the bowels of the toilet rather than a superficial thing for this reason.

I have no idea at all about plumbing, and have only recently discovered toilets (theyre great!!), and therefore cant really provide any specificatoins or techincal details about this one apart from that theres a red rubber float, a plastic stick its attached to , and a separate (looking) sort of water bottle inside which (via the black thingy) connects to the handle. Oh, and a vertical pipe inside the toilet which is open at the top which (I discovered) is an overflow thingy!

Answer
Hi
Here's a start.. D,I,Y Vidoes
You'll probably find the diaphragm is all torn up.
The diaphragms come in a variety of sizes so it might be as easy to change the whole thing.
If you are really lucky and you have a Dudley turbo, this is serviceable in situ.

Question

 
Wall cistern toilet - problems with flush








     
Moved into a new place a month ago, the cistern of the loo is in the toilet. The flush was working ok till yesterday, now the button flush seems to get stuck and is not flushing properly and the previous owners seem to have painted over what I think is the panel. 

Any advice please?

Thanks!
Answers
You'll need to remove the Flush Plate to access the cistern before you can do anything. That's the problem with built in cisterns-at least they didn't tile over the panel! or call us on 01482291992

Question
Toilet - constantly dripping
Hi

I wonder if anyone can help - after flushing the toilet when it re-fills the cistern with water there is a constant drip to start with and then a continuous very fine stream of water which never stops (from the little plastic bit inside the cistern where the water flows from),

At first it was just dripping and I had a plumber look at it and thought it had been fixed. But recently it started dripping again and when I looked under the lid I could see the constant fine stream running from the filling bit. 

Please could anyone say what part of the gubbings inside is likely to have gone and whether I could have a go at fixing this myself?

I'd like to avoid having to replace the whole toilet and/or cistern if possible.

Many thanks in advance.

Answer
The float valve may need cleaning or adjusting. Does the water turn off when you pull the float upwards? you should just be able to buy a pontefract washer from bnq for a matter of pence turn the water off un screw the larger nut on the ball valve which will be next to the water spout after taking it off just swap black washers over and put back together before you do this have a look if the ball valve shuts off compleatly when you lift it up if it does it might just be a matter of adjusting the water level by screwing in the thin rod which pushes against another rod this is on the top of the arm were it bends up and down  By the sounds of it you have a ball valve that is not shutting off soon enough, is there a rod with a thread on it ? if so adjust it so it stops off sooner .
Question
I have a leak coming from the bit that attaches the u bend to the toilet.
My question is stupid, so I apologise in advance, but how do i get the water out of the toilet and empty so I can get a new pipe and seal bit put on?
Also if I was to call a plumber to do this, would it be expensive?

Answer
Turn of the water to your cistern (should be a valve on the pipe)
Flush the loo to empty the cistern
undo the water pipe
undo the overflow pipe if there is one
bail out the loo!
undo the two screws that hold the pan to the floor
undo the two screws that hold the cistern to the wall
Pull the pan and cistern away from the wall
remove and replace the part
Do everything above in reverse to put it back

Question
Tap & Toilet problems
Hi wonder if anyone can help. We have a couple of plumming problems and am wondering if its a DIY kinda job.

-We have an upstairs toilet which once flushed the incistern takes HOURS to refill as the water just drips in.

-Our kitchen hot water tap has recently (last week or so) lost most of its pressure. When I turn it on a bit, it comes out as a trickle, but as I turn it ON more the water stops coming out altogether. The hot water pressure everywhere else in the house is ok.

Can anyone help???

Answer
WC. take the inlet valve off and clean it and replace the washer.
or renew the whole valve. they are not expensive.

kitchen tap. simlilar to the above. strip it down and clean/replace where required. probably just a washer will be required.
what sort of tap is it? You can certainly give it a go if you are feeling brave...

What you have is a stuck ball c0ck and a stuck tap washer both readily available in most diy stores.

To be honest, although it is not a big job, dismantling the tap and replacing the washer, you may get into trouble if the seat needs cutting back in or it is the actual tap that is faulty and needs replacing. The toilet again a few nuts and replace like for like but again if you get stuck and can't make a good seal with the new one, maybe the olive on the copper pipe is worn, or the threads get stripped. Is it worth the risk?

There is a lot can go wrong, this is where experience comes in as changing it, if you have all the right tools, is no problem, it's when things don't go to plan you get unstuck, you don't want to be flooding the house when a reasonably competent diy'er can do this. Its a couple of hours work tops for a plumber, get a fixed quote and go from there.

Hope this helps

Question
Replacing a Toilet Seat......

  •  
Hi everyone. May be not the most difficult thing to do in the world of DIY but please bear with me. I am trying to replace my toilet seat but stuck with the problem of having no access to the underneath of the toilet pan (the back of the toilet and pipes are boxed and covered by tiles) and therefore won't be able to tighten or loosen the nuts unless there is another way. Are there any seats that could be fitted from above the pan only and if so where can I get one from? Many thanks in advance for any help.
Answer
I take it you have a proper concealed cistern back to the wall type toilet? Not just a regular one that someone has boxed in?

We have a back to the wall set up and you need to get the correct manufacturer's replacement seat, then it can be fitted from above. What make is it, ours is Armitage Shanks? So I can tell you how a Shanks one fits.Do not worry. This is not a problem. There are many concealed wc systems now where access to the underside of the pan is not possible.

Get the old seat off however you can. If necessary just let the old fixings fall in to the void that you cannot access. You will not need to use them again. You may need to use a hacksaw blade to cut through the old fixings. Be careful.

You can get a new toilet seat and cover from any reputable bathroom stockist that can be fixed from the top only. It works by having an expanding type fixing the fits in the hole in the pan and you screw down until it tightens itself. 

Questions
Does anyone have a soft close toilet seat?
If you have a soft close toilet seat - does the seat stay up when a fella is using it? We've justhad a new toilet fitted with soft close seat and the seat wont stay up, it starts to close straight away. Either the men will have to be quick or sit down  

Answer
If it's a fat seat and it's stopped going back far enough by the cistern it may be a problem on some.
I've fitted a couple.
Needed to be back ever so slightly to stay up on one, if it was upright it would start to close, the other one could fall to about 60 degrees, then the soft close took over.

Question 

Water keeps running into the toilet base, please call 07917 440610 i have an IDEAL738 (E7941/E7969/E7917) Ideal Standard Concept Cube C/C NTW WC (4/2.6l Soft Close Seat)

Answer
Thank you, all you need to resolve this is the SV01967 and SV90167.

Question
Message
Hi,
I need a new Vitra toilet seat but didn't install the original toilet so don't know what to order. can you help?
Thanks

Answer
Thank you can we please kindly have a photo of your current toilet please, we need a front view with the seat lid closed and a front view with the seat lid closed.

Question
Message
hi, my toilet seat cover broke, looking for a new toilet seat cover only.
the part number is 7.4050-1. the toilet seat itself is ok, just need the lid if possible.
please let me know if you can help thanks

Answer
Thank you please kindly use the link bellow to order your correct seat.
Accent Toilet Seat and cover


Question
Message
trying to locate a toilet seat & lid for ideal standard M 825 in a soft pink/peach
 
thanks
Answer
Please kindly ring us on 01482291992 Thank you

Question
Message
S9733 armpit age shanks toilet. Please can advise which seat it needs it is not on your list Thank you

Answer
Thanks this is for the Contour 21 PLEASE RING US 01482291992

Question

Message
I am looking for a replacement toilet seat for Ideal Standard Studio back-to-wall wc suite 365x520 in Old English White. Can you help? If yes what would be the delivered price?

Answer
Thank you please kindly use the link to order Ideal Standard Studio Toilet seat old English

Question
 How long is the curved screen flat seal and can I do an angle at 90 o

Answer
Thank you for your email, The curved screen flat seal is 16mm Long and yes you can do an angle at 90 degrees with it, please kindly find the link below
http://www.mytoiletspares.co.uk/p-shaped-bathcurve-bath-shower-screen-replacement-seal-16mm-curved-screen-bottom-seal--lv95667-194-p.asp

Thank you

Question
I have a concealed cistern which is impossible to get to and the push button on the wall has stopped working/stays stuck in - at first the cistern kept running but after lots of pushing the cistern worked for a while but now the button doesn't work and the water no longer runs. What are the likely causes and can it be fixed without looking in the top of the cistern!!!!

Answer
Thank you for your email, is your Concealed Toilet dual flush with two chrome push buttons at the front or it’s a single flush? If it’s a dual flush then you will need the below spares
http://www.mytoiletspares.co.uk/ideal-standardarmitage-shanks-chrome-flush-plate-for-concealed-furniture-and-behind-false-wall-toilets-with-air-tubes-s4399aa-free-next-day-delivery-167-p.asp
 
http://www.mytoiletspares.co.uk/amstd-fastpart-ideal-standard-spares-01482291992-leaking--dripping-into-pan-flush-seal-and-clip-sv01967-1789-p.asp
 
if it is a single Flush then please kindly ring us on the telephone number 01482291992

Question

Hi

Please could you help? I've a GSI toilet that needs attention to the seat. Essentially the hinge inserts have failed and the seat is all over the place.

I understand that different sizes of inserts are available so hope from looking at the mail you can help and supply the correct parts?

Please could you confirm either way?

Many thanks

Answer

HI
 
I have taken a look at you pictures and even though we have not offered this model for sales through Farmiloes it is the same set up as used originally by Catalano.  We cannot obtain the original hinge insets any more.  Catalano (and probably GSI) are now on a third generation seat and so I think you will have to replace the whole seat. 

Question
 Need to get a replacement loo seat . The cistern code looks like 730. Can't find that on your list though.

Answer
Thank you, please kindly use this link to order your correct toilet seat http://www.mytoiletspares.co.uk/michelangelo-toilet-seat-k700501-ideal-standard-toilet-seats-armitage-shanks-toilet-seat-128-p.asp​

Question

I need a Ideal Standard Sottini Oracle M678 cistern. The old one has leaked through the bottom and rusted solid

Answer
Thank you and yes we do please kindly ring us on 01482291992


Question
have just bought a house and one of the loos has an Ideal Standard toilet with a round seat - approx 40cm x 40cm. The hinge attaching the seat to the lid is broken

Answer
Please kindly click on the link below for your correct seat
http://www.mytoiletspares.co.uk/ideal-standard-toilet-space-seat-supplied-with-hinges--buffers-code-under-cistern-lid-is-hm719-or-e721-only-seat-to-fit-pre-2003-toilet-pans-97-p.asp



I have two extremely noisy toilets when they flush and the cistern refills, is there any way to shut them up?

You can install a torbec or fluidmaster silent fill valve – these valves are a universal fit and will replace your existing ballvalve.


The level of water in my toilet seems to be gradually decreasing. What can I do?

Look for a hair line crack in the cistern, if you cannot find a leak change the siphon.


How do I stop the overflow from my toilet-it has a plastic ballcock but the water level keeps drifting up to the overflow level.

Change the washer inside the ballvalve by first isolating the water supply. Unscrew the body of the valve and take it to your local plumbing merchant. They will probably give you the washer.


It now takes about five pulls on my cistern to get the flush to complete. I have heard from an unreliable person that I need a new Flap Valve. Is this true? If so, how do I fit it?

Uuumm….It sounds like you have a high level WC cistern, if so it will probably be quite old. If it is you need to replace the whole siphon unit. Remove it and take it to your local plumbing shop who can match it up. It is a relatively simple job.


I am about to install a new bathroom suite but I am unsure how to take out and fit the toilet.

Isolate the water supply to your toilet either at the loft tank if you have one, or the cold supply to the property. The WC will usually be fixed to the floor by 4 screws, if it's a concrete floor your WC will be cemented to the floor so it will have to be smashed out. Unscrew the copper pipe connection to the ballvalve on the cistern then ease out the WC from the outlet spigot. I recommend replacing this as you may have leaks there in the future. The process should take DIY'er 30mins.


I have an outside loo that I want to move a few feet to create more garden space. How do I do this?

I cant answer this question by text as there are technical issues concerning the drainage, however assuming the drain is staying in the same fixed location you can buy a 4” flexible WC pipe outlet and a few 4” push fit plastic connectors, if you go into your local plumbing shop with picture/digital camera and show them what you are planning to do they can give the appropriate fittings – its an easy DIY job if the drain point is not going to be dug up.


I'm having real trouble with repairing a closed coupling toilet cistern. It just keeps leaking through the 'doughnut'. I'll give it one more try if you could give me any tips for re-doing it please, before I call in the professionals!! How much should I expect to pay a plumber for this job?

You can buy a close couple kit from a plumber merchant, there are several sizes of the ‘doughnut' washer' – it will leak if you have the wrong size. Don't listen to anyone that tells you to patch up with mastic; it will only leak again in the future. If you know the make of your WC go to your local plumbing merchant.

Question
Message
Hello,
We have an Ideal Standard toilet and it doesn't seem to be flushing very well. Only a little bit of water comes out when flushed and it takes a very long time to be able to flush again. Inside the cistern there isn't a typical buoyancy device so I have yet to find a useful video to watch to see how to fix this issue. Any help would be greatly appreciated. I have pictures I can send you if you need to see what it looks like?
 
Thank you

Answer
Thanks, its your fill valve that's not letting in enough water for the Outlet Valve to flush it as it works on a Vacuum base of Flush, is your fill valve bottom inlet or side out let please, please kindly use the links below to order your fill valve
http://www.mytoiletspares.co.uk/armitage-shanksideal-standard-cistern-fill-valve-sv81767-ideal-standard-spares-armitage-shanks-toilet-spares-1-1-1780-p.asp​

Question
Hi, do you sell the push button for Ideal Standard flushing valve SV89067

Answer
Yes we do please kindly use the link below to order
http://www.mytoiletspares.co.uk/ideal-standard-spare-dual-flush-push-button-with-a-large-white-round-plate-ev344aa-armitage-shank-free-next-day-delivery-ideal-standard-toilet-flush-158-p.asp

Question

I require a new Fill Valve Washer, for Ideal Standard cistern no. E7514, is SV90167 the correct size? Thank you.

Answer
Thank you for your enquiry, yes the  Fill Valve Washer, for Ideal Standard cistern no. E7514, is SV90167 that’s correct.
 
http://www.mytoiletspares.co.uk/ideal-standard-quiet-fill-valveball-valve-diaphragm-washer-for-shutting-off-fill-valve--ball-valves-that-wont-filling-sv90167-161-p.asp

Question
I have a dual button front flush flushing product which has gradually stop working or when it does work I have to push it numerous times. ive pulled the tubes out of the back of the buttons and tried blowing down the tubes to see if the valves were the problem but they work perfectly fine?

Answer
Thank you for your query, the below will resolve it for you as its not your Flush Valve or Push Button thats faulty, there's no need wasting money changing them, all you need is the diaphragm below;
http://www.mytoiletspares.co.uk/ideal-standardarmitage-shanks-flush-plate-bellowsdiaphragm-for-pneumaticconcealed-dualsingle-flush-buttons-sv70367-each-564-p.asp​

Question
what is the difference between Ideal Standard/Armitage Shank Conceala hidden cistern Quiet Inlet Fill Valve SV80367 for all behind Wall Cistern and Furniture. FREE NEXT DAY DELIVERY and rmiatge Shanks Ideal Standard Conceala cistern Fill Valve, Ideal for Black Cisterns behind a false wall or Furniture ?

Answer
They are all the same and do same job is just description

Question
  • I want to order Flush washer sv01967


Visitor: 64

Answer
Please kindly us the link below to order
http://www.mytoiletspares.co.uk/amstd-fastpart-ideal-standard-spares-01482291992-leaking--dripping-into-pan-flush-seal-and-clip-sv01967-1789-p.asp

Question
I am looking for a Flush Valve Seal for an Ideal Standard Siphon please, My Siphon looks like this one http://www.mytoiletspares.co.uk/ideal-standard-flush-spares-sv94167-df-valve--2inch-200h-200-of-mid-cup-dual-flush-amstd-fastpart-syphon-space-toilets-553-p.asp

Answer
Please kindly use the link below to order
http://www.mytoiletspares.co.uk/amstd-fastpart-ideal-standard-spares-01482291992-leaking--dripping-into-pan-flush-seal-and-clip-sv01967-1789-p.asp

Question
twyford cistern model IS 2309. INLET VALVE NOT LETTING WATER THROUGH. SUSPECT WASHER/DIAPHRAM BROKEN. WHICH REPLACEMENT WASHER DO I NEED ? INLET VALVE IS WHITE . BUT DONT KNOW WHERE WASHER IS . HELP!

Answer
Please kindly use the below
http://www.mytoiletspares.co.uk/twyford-cistern-valve-diaphragm-washer-699-p.asp

Question

Looking for a new diverter for Ideal Standard Cone Bath mixer tap

Answer
Thank you, please kindly find below

Question http://howtomendit.com/addaquestion.php
My Toilet is constantly dripping
After flushing the toilet when it re-fills the cistern with water there is a constant drip to start with and then a continuous very fine stream of water which never stops, from the little plastic bit inside the cistern where the water flows from, But recently it started dripping again and when I looked under the lid I could see the constant fine stream running from the filling bit. I'd like to avoid having to replace the whole toilet or cistern if possible.
Answer
The diaphragm in the float valve may need changing/the Flush Seal needs changing. Does the water turn off when you pull the float upwards? If not the Diaphragm in the Inlet Valve/Fill Valve needs changing because the ball valve is not shutting off. But if it stops filling when you raise the float then the flush Valve seal needs changing, visit our website www.mytoiletspares.co.uk or call us on 01482291992 for Free spares advice.
 
Question
My toilet appear to be leaking and the noise is keeping me up at night.
Answer
There is water constantly running into the pan. All modern Toilets doesn't have an external overflow. When the cistern overflows it goes into the pan through a vertical tube set at the appropriate height.
There are causes of this
 
1. The inlet valve is leaking in which case the water level will be up to the top of the overflow tube and the water doesn't shut off. In this case either the diaphragm (washer) inside is not very well or the float is incorrectly adjusted.
 
2. The flush valve is leaking in which case the water will not be going down the overflow tube but the inlet valve will still be letting water in as the level drops.

Question
Hi, have a Ideal Standard cistern with embossed E2935. Need to purchase a replacement seat and cover? Thanks

ANSWER
Please kindly use the link below to order for Free Next Day Delivery
http://www.mytoiletspares.co.uk/armitage-shanks-orion-toilet-seat--s404501-with-plastic-seat-hinges-free-delivery-129-p.asp

Question
Do you stock Ideal Standard Michelangelo seat buffers four in the seat and two small ones in the lid.  The id is either C77 or C71 not quite sure as I have had it for a long time.

Answer
Yes we do please kindly use the link below to Order
http://www.mytoiletspares.co.uk/michelangelo-toilet-seat-buffer-e902067-994-p.asp

Thanks

QUESTION
Message
I have brought a replacement armitage quiet ball valve service kit ps
020150 but the instructions say connect to supply pipe but not how you do this. My supply pipe has a screw fitting. can you help?

ANSWER
Thank you for your email, and yes we have this in stock for Free Next Day Delivery, kindly use the link below to order
http://www.mytoiletspares.co.uk/michelangelo-toilet-seat-buffer-e902067-994-p.asp
Thank you
 
Question
My Toilet is constantly dripping
After flushing the toilet when it re-fills the cistern with water there is a constant drip to start with and then a continuous very fine stream of water which never stops, from the little plastic bit inside the cistern where the water flows from, But recently it started dripping again and when I looked under the lid I could see the constant fine stream running from the filling bit. I'd like to avoid having to replace the whole toilet or cistern if possible.
Answer
The diaphragm in the float valve may need changing/the Flush Seal needs changing. Does the water turn off when you pull the float upwards? If not the Diaphragm in the Inlet Valve/Fill Valve needs changing because the ball valve is not shutting off. But if it stops filling when you raise the float then the flush Valve seal needs changing, visit our website www.mytoiletspares.co.uk or call us on 01482291992 for Free spares advice.
 
Question
My toilet appear to be leaking and the noise is keeping me up at night.
Answer
There is water constantly running into the pan. All modern Toilets doesn't have an external overflow. When the cistern overflows it goes into the pan through a vertical tube set at the appropriate height.
There are causes of this
 
1. The inlet valve is leaking in which case the water level will be up to the top of the overflow tube and the water doesn't shut off. In this case either the diaphragm (washer) inside is not very well or the float is incorrectly adjusted.
 
2. The flush valve is leaking in which case the water will not be going down the overflow tube but the inlet valve will still be letting water in as the level drops.
 
Toilet buttons very hard to press?
I have an Ideal Standard dual flush toilet concealed Toilet with a Chrome Flush Plate at the front. Less than a year ago the buttons became very stiff and hard to depress. A plumber installed a new button set and now the same thing is happening again. I almost broke a finger trying to push one of the buttons down yesterday. The amount of pressure you need to apply varies from flush to flush, but generally speaking it's very difficult. Please help me……
 
Answer
Cheapest solution is to change the pump service kit as your type of toilet works on a Pneumatic (Air System) this happens when the Pump Service Kit is not accumulating enough air to lift your flush Valve the last thing to do is change the whole valve as 9 out of 10 there’s nothing wrong with the Valve.
Question
I have a slow filling toilet after you’ve flushed it’s very slow to fill.
Answer
Your question sounds like there’s an issue with your inlet valve, it’s either scaled up with Lime Scale or the float is getting stuck. First thing to check is your Fill Valve/Inlet Valve/Ball Valve and make sure it’s not getting stuck. If it looks ok then the next thing to do is check the diaphragm or replace the diaphragm, in case you are not confidence in doing this then you can change the Inlet Fill Valve altogether. We have different Fill Valves/Ball Valves in stock please kindly call us on 01482291992 or drop us an email customerservice@mytoiletspares.co.uk we will respond within 2 hours even weekends.
 
Question
Hi. I have an Amstd Fastpart on my bathroom toilet and the rubber seal that allows water to flow into the bowl has eroded causing the bowl and cistern to constantly fill.
I have taken the parts off and can confirm it is the rubber seal. Can you provide the cost and delivery time on a new seal?
Thanks
Answer
Thank you for the enquiry please kindly use the link below to order you Amstd Fastpart Seal for Next Day Delivery
http://www.mytoiletspares.co.uk/amstd-fastpart-ideal-standard-spares-01482291992-leaking--dripping-into-pan-flush-seal-and-clip-sv01967-1789-p.asp
Question
My bathroom basin has a pop up waste operated by rods. The horizontal rod has snapped at the point where it enters the waste and attempts to lift the plug had pushed it down into its socket. I can't get anything down the side to lever it out.
Answer
Take trap off, and then you should be able to push the plug up. Please kindly ring our customer service on 01482291992 for Free advice and replacement spare.
 
Question
My toilet keeps running when the cistern is full water keeps running in to the toilet Pan, it goes on for about 30 minutes before stopping. Also the handle is loose.
Answer
It sounds like a problem with syphon unit leaking inside. It should not let any water through to the toilet unless flushed, so I would advise changing the Syphon/Flush Valve Seal. With Syphon Cisterns it’s quite an easy job, just undo the large nut underneath cistern, disconnect the hook to handle and replace unit. These can be bought quite cheaply from our website. LINK
As for the handle been loose, you could try fitting a spacer to the handle rod.
With the handle pushed home into the front of cistern, measure the distance between back edge of the threaded bush that the handle runs through and the plastic arm (with hook in). Cut a piece of plastic pipe just shorter than this size. Undo screw that holds plastic arm to handle rod, remove arm and slide pipe over handle rod. Replace the plastic arm and tighten screw. This will now stop the handle rod sliding through the threaded bush. Any questions please email us or send us a message. Tel 01482291992.

Question

Ideal Standard suite, the toilet seat hinges have corroded help,
My Ideal Standard suite toilet seat hinges have corroded, the toilet seat hinges have corroded and now snapped off on one side, and I am struggling to find a replacement.
Answer
Please kindly find below a link from our website which will take you to all Ideal Standard and Armitage Shanks Toilet Seat Spares and Hinge Page.
http://www.mytoiletspares.co.uk/toilet-seat-hinges-and-buffers---ideal-standard-call-now-tel-01482-291992-16-c.asp
Question
The toilet in my bathroom, just keeps refilling and refilling and the water doesn't stop running. I've had the lid off and looked inside but cannot figure out why it's doing this. It's only recently started doing it, and it's keeping me awake at night as it's constantly running. It's not overflowing or anything, just running and going into the Toilet Pan.
Answer
Your ballcock/Ball Valve/Inlet Valve is not shutting? They can, with age, spring a leak, fill with water and not float properly, best advice is to change the diaphragm in the Fill Valve or change the full Fill Valve altogether, please call us on 01482291992 for Further Free Advice on Spares.
 
Question
Hi there, i'm looking for a spare part for my ideal standard corner toilet.I believe it's the inlet valve
Answer
Thank you please kindly find the link below
http://www.mytoiletspares.co.uk/armitage-shanksideal-standard-cistern-fill-valve-sv81767-ideal-standard-spares-armitage-shanks-toilet-spares-1-1736-p.asp
 
Question
Our toilet takes hours to refill after flushing as the water just drips in.

Answer
I believe your Fill Valve/Inlet Valve has been Clogged with Limescale just replace the fill Valve they are not expensive. Any queries please kindly ring us on 01482291992.
Question
Our kitchen tap is not flowing properly, it’s just dripping.
Answer
This is not an expensive repair and all you need to repair this is a set of washers. Please contact us in case you need further Free Advice.
Question
hi, i have got a flushwise toilet, when we flush the water keeps flowing into the pan, we have to wiggle the button around to get it to stop flowing and fill the cistern
Answer
The Flush Seal needs changing as this is caused by lime scale build up-Contact us for the correct seal to buy.
 
Question
looking for ideal standard shower screen wheels.
Answer
Please kindly email us a photo of your current one.
Question
Toilet with an internal overflow system in the cistern, however the water level keeps rising above the overflow pipe allowing water rise in the cistern and leak through the pipe in to the bowl wasting water. Please can you help me.
Answer
The Float on the Inlet Valve/Fill Valve needs setting properly,  the incoming water level setting below the internal overflow.
Question
Back to wall toilet handle doesn't work,
Answer
For advice on Toilet Levers and Toilet Handles please call us 01482291992. 
Question
My toilet concealed cable toilet has stopped flushing.
Answer
Because the metal in the cable has bent. For further queries please kindly ring us on 01482291992.
Question
Toilet Push Button Sticking, when you flush the big button on the dual flush It sometimes stays down so water trickles in all the time until you give it another tap and it comes back to the top positon.
How can I stop it doing this or do I need to change the whole flush system.
Thanks 
Answer
If it's the cable type, check the cable isn't kinked where it goes into the flush valve or bent, if not please check if the Push Rods are ok? Please ring us for further advice.
Question
Having trouble with dual flush system. It’s ideal standard Concealed Toilet, has a chrome flush plate with two buttons, large (full flush) and slightly smaller (half flush) we have two toilets within the property and both full flush systems are not operating correctly. I removed the face plate (Flush Plates), two tubes are seen to connect to separate locking nuts on the pneumatic dual flush valve (SV05767).Removed the bellows washers but to the eye all looks fine with them. When i manually press the button beneath the bellows the flush works fine but when I reattach the bellows washer and press the full flush button on the face plate, it only partially opens, resulting in a weak, slow flush. Could the washers/bellows need replacing? the tubes look ok too, so Not sure what the problem is. Its like the air seal is lost. Can anyone suggest a possible or common problem with these? 
Answer
Check if the tubes are straight in case they are then you will need a new pump service kit SV04567

Questions
Need fitting instructions for the Roca Polo push button flush, Roca Part No 525655100, flushed away the push button; Roca sent a replacement but the white plastic screw type piece which came with it is way too long. Was wondering if I have to take the top of the cistern off and somehow fit this white plastic screw inside.
Answer
Please kindly contact our Customer service on 01482291992 for this to be sent to you by email.
Question
My Concealed Toilet Push Button does not Flush Easily, you have to press REALLY hard to make it flush.
Answer
We fitted and sold different concealed cisterns and not really had any problems with different makes or cable/Pneumatic push buttons. Can you please advice if yours is cable or tube, Please ring us on 01482291992 for Further Free Advice.
Question
We have a pushbutton toilet which developed a fault - having dismantled the push button part I see a black rubber bulb which when squeezed pushes air through to the syphon and operates the flush.  The rubber has perished and split so no longer works so I need a new one, Do you stock this?
Answer. 
From what you’ve described it sounds like the Grohe Adagio air flush to me,(We will need photos to confirm this) Please kindly use the link below to order
http://www.mytoiletspares.co.uk/groher-pneumatic-push-button-bellows-for-stiff-and-loss-of-pressure-on-the-push-buttons-j78044-918-p.asp
Question
Push Button Toilet slow to fill can you please help?
Answer
The main reason for the slow filling is that the diaphragm in the Fill Valve is blocked with Lime Scale so best advice will be to replace the diaphragm or change the whole Fill Valve.
 
 
Question
My toilet cystern is a Grohe Rapid which came with the skate cosmopolitan Flushplate. The cistern fills up and stops correctly when it was full.
When you Push the Flushplate push buttons there is a small amount of flushing but this only happened when you hold the buttons down - as soon as you release them it stops flushing.

Answer
Please kindly ring our customer service for advice 01482291992
 
Questions
Can't remove Push Button Cistern, I am trying to remove my toilet cistern lid to investigate water leaking into bowl and cistern never filling up enough to flush and cannot remove the Push Button which I understand I need to remove to be able to get lid off? I have tried turning the surrounding ring anti clockwise but it refuses to turn more than a few mm and then spring back.
Answer
This depends on your type of Toilet, try lifting the button out with a small screwdriver and there might be a screw underneath it and with some you will have to turning the push button ring to make it open.

Questions
I have ideal standard with code E2935 on inside of lid i cannot identify the correct dual flush valve the measurement seems to be 200 o flow, 280 overall height to base of cistern.
 
Answer
Thank you for your enquiry, the Flush Valve needed is SV89067 and the Amstd Fastpart Washer Seal needed is SV01967
 
http://www.mytoiletspares.co.uk/amstd-fastpart-ideal-standard-spares-01482291992-leaking--dripping-into-pan-flush-seal-and-clip-sv01967-1743-p.asp
 
Question
Hi I am looking for a new seal for the fastpart dual flush valve
 
ANSWER
Please kindly use the link below to order
http://www.mytoiletspares.co.uk/amstd-fastpart-ideal-standard-spares-01482291992-leaking--dripping-into-pan-flush-seal-and-clip-sv01967-1743-p.asp
 
Question
i'm looking for a ideal toilet seat cover to replace my old one please- ideal stamdard
ANSWER
Thank you, can i please have the code on the underside of the cistern lid please, or can you send us a photogragh to customerservice@mytoiletspares.co.uk.
 
Question
do you have an image of fast part conceala sv93367 single flush syphon
Answer
Please kindly use the link below to order
http://www.mytoiletspares.co.uk/single-flush-valve-pneumatic-15-inch-180-180-for-concealed-cisterns-sv93367-832-p.asp
 
Question
i am looking for rak ceramic toliet sit fittings please
 
Answer
Thank you, the spares vary you see, any chance you can send us a photo of your seat and the spares needed to customerservice@mytoiletspares.co.uk
 
Question
i have a broken toilet seat and the brand of the bowl is ideal standard, I think it is build on wall, I cannot open it
Answer
Thank you, the spares vary you see, any chance you can send us a photo of your seat and the spares needed to customerservice@mytoiletspares.co.uk
 
Question
Hello I'm looking for a replacement toilet seat, the code on the underside of the cistern lid is ISTK4495
Answer
Thank you please kindly use the link below to order
http://www.mytoiletspares.co.uk/ideal-standard--toilet-and-cover-with-hinges-k704301-code-under-the-cistern-lid-is-istk4495-free-next-day-delivery-310-p.asp


Question
Toilet Constantly leaking or Dripping into the Toilet Pan? Toilet Filling really slowely? Toilet not Flushing Properly?

Answer
Toilet Cistern Overflowing Amstd Fastpart Seal Washer Ideal Standard Armitage Shanks Locate the flush valve. Carefully remove the tank lid and you’ll notice the Flush Valve in the middle of the Cistern they are always in the middle and you cannot miss it. Hold the Flush Valve far bottom and twist it Anti Clockwise and pull it up, this will come out easily in your hand, turn it upside down and Locate the flush valve seal The Washer or Seal is at the very bottom of the flush valve assembly you should see a large Black washer with a white clip in the middle, flat rubber washer (slightly smaller than the size of a CD). Depending on what’s going on with your seal, it could have been damaged due to lime scale build up or it could be so corroded that it’s in pieces scattered about the bottom of your tank. Once you locate it, you’ll need to remove it from the assembly. Drain the toilet. This is easier than it sounds: just turn off the water supply by turning the isolation valve off, then flush. Flushing won’t remove all of the water, so you might want to use a sponge or towel to get a bit more of it out, but it doesn’t need to be bone dry for you to get to work.Now, remove the flush Valve Seal from the Flush Valve and replace it with the new one. Once you’ve done that, put the dual flush valve back securely. Tips: Call us on Telephone Number 01482291992 if you have questions or if your toilet looks different from what’s described here. http://www.mytoiletspares.co.uk/amstd-fastpart-ideal-standard-spares-01482291992-leaking--dripping-into-pan-flush-seal-and-clip-sv01967-rubber-seal-on-the-amstd-fastpart-oulet-valve-1789-p.asp​

Question
Hi,
   I have an Ideal Standard bathroom suite called Ventuno with a soft close toilet seat,the seat no longer closes slowly do you have spare parts [a type of gas filled cylinder in seat hinge i think].
   Is there a part code somewhere on seat of if i remove cylinders would i find a part code there.
   Any help would be much appreciated.
Answer
Thank you please kindly find below
http://www.mytoiletspares.co.uk/ventuno-celano-toilet-seat-hinges-soft-close-sottini-toilet-seat-j4556bj-hinges-only-1839-p.asp

Question

Can you identify this syphon please , I need a rubber washer seal replacement , many thank. Part number , and cost . Cheers 

Answer
Thank you please kindly find below

http://www.mytoiletspares.co.uk/amstd-fastpart-ideal-standard-spares-01482291992-leaking--dripping-into-pan-flush-seal-and-clip-sv01967-rubber-seal-on-the-amstd-fastpart-oulet-valve-1789-p.asp​

Question

I have an enquiry regarding some parts required for the shower/tap unit pictured in the attachments.
 
These were installed from new build on the house (Mid to late 1990s)
 
Both Armitage Shanks shower units (2 bathrooms) have now failed in the same manner, i.e: seizure of the diverter spindle in the front plate due to corrosion / limescale build-up and subsequent fatigue.
 
Please can you advise the availability & ordering procedure of two replacement spindles?
 

Answer
Thank you for your email, yes we have this in stock please kindly use the link below to order, it comes with all the spares as a full kit. Any queries please kindly ring and ask for me and I will be morethan happy to help.
 
http://www.mytoiletspares.co.uk/armitage-shanks-bath-shower-and-tap-spares-s961246aa-hathaway-diverter-with-lever--in-chrome-1840-p.asp

Question
Hi I'm looking for the fixing kit for Ideal Standard Toilet (integrated flush) using toilet seat ref W302301.

Answer
Hello again,
Please kindly find below the link to the fixing Kit for your toilet seat. We have this in stock for Free Next Day Delivery.
http://www.mytoiletspares.co.uk/vue-seat-hinge-kit-soft-close-ev357aa-1543-p.asp

Question
Just wondering if you have a fill diaphragm for a ideal standard E752, i have attached pictures to help.

Answer
Thank you please kindly find below
http://www.mytoiletspares.co.uk/ideal-standard-quiet-fill-valveball-valve-diaphragm-washer-for-shutting-off-fill-valve--ball-valves-that-wont-filling-sv90167-161-p.asp

Question
 Hi. I am just looking at your Gemini toilet seats. We have just had one broken in our disabled toilet in our community centre. However there appears to be more than the "one" type so I will have to retrieve the seat and take some measurements. I know it is "top" fitting and has a code "1234" on it too. Will check and revert tomorrow. thank you very much. 

Answer
Thank you please kindly find below

http://www.mytoiletspares.co.uk/armitage-shank-toilet-seat-gemini-seat-white-s405501-ideal-standard-toilet-seat-119-p.asp

Question
I have a broken toilet cistern lid with 4740 marked on the underside, [cistern has 3740 marked on it] Can you identify and supply replacement?
Cistern lid is 375 x 170 and has hole for push button flush

Answer
Thank you for your email, can we please kindly have side and a front view photo of your full toilet please.
 
Question
Hi. I have a toilet with the code E7889 on the cistern lid and I need a replacement toilet seat. I believe this model is discontinued. Is there another one that will fit it please? 

Answer 
Thank you for your enquiry, yes we have this in stock for Free Next Day Delivery, is yours a soft Closing one or Standard Close one please. Please kindly use the link below to order. 
  
Standard Close Seat Hinges and all fixings 
http://www.mytoiletspares.co.uk/ideal-standard-toilet-seats--concept-toilet-seat-standard-close-supplied-with-hinges-and-buffers-e791801-free-delivery-110-p.asp 
  
Slow closing toilet seat with Soft Closing Hinges and fixings 
http://www.mytoiletspares.co.uk/ideal-standard-soft-close-toilet-seats-concept-seat-supplied-with-hinges-and-buffers--e791701-free-next-day-delivery-111-p.asp 
Thank you, please do not hesitate to contact me in case you require any further help.

Question
Hi Im after some toilet seat hinge spares please? Ideal Standard, Part number E7871
Answer
Please kindly find below
SOFT CLOSING HINGE
http://www.mytoiletspares.co.uk/ideal-standard-soft-close-concept-seat-hinges-ev287aa-free-next-day-delivery-142-p.asp
Standard Close Hinge
http://www.mytoiletspares.co.uk/ideal-standard-concept-seat-hinges-normal-close--ev286aa-free-next-day-delivery-143-p.asp

Question

I'm looking for toilet seat buffers EV14788, it is for a Ideal Standard Plaza Toilet seat. Unfortunately, Ideal Standard gave me the wrong code EV14867, and they arrived this morning. They require two holes and my toilet seat buffers have only one hole. I rang them and they gave me EV14788.

Answer
Thank you please kindly use the link below to order

http://www.mytoiletspares.co.uk/ideal-standard-and-armitage-shanks-plaza-seat-pads-and-buffers-ev14867-928-p.asp

Question
I'm trying to find an Ideal Standard toilet seat and cover to match a toilet with a cistern cover code of E752. Can you help?

Answer
Thank you, we have this in stock for Free Next Day Delivery kindly use the link below to order
http://www.mytoiletspares.co.uk/ideal-standard-toilet-seats-alto-toilet-seat-and-cover-with-hinges-e759001-wrapover-toilet-seat-armitage-shanks-toilet-seats-102-p.asp

Question

Hi Need a pair of hathaway basin taps code S70035AA for Armitage Shanks

Answer
Please kindly use the link below to order

http://www.mytoiletspares.co.uk/armitage-shanks-hathaway-basin-taps-s70035aa-1843-p.asp​

Question
need tp replace t/seat 17inch by 14 inch cream wood, Seat is Ideal Standard Pressalit

Answer
Thank you for your email, can i please have the code on the underside of the cistern lid and if possible can you please send us a photo of the toilet pan to customerservice@mytoiletspares.co.uk


Question
Hi do you sell the soft closing hinges for the ideal standard concept if so what price please
 
Answer
Yes we do please kindly use the link below to order
for Free Next Day Delivery, kindly use the link below to order.
http://www.mytoiletspares.co.uk/ideal-standard-soft-close-concept-seat-hinges-ev287aa-free-next-day-delivery-142-p.asp
 Question
We have the Ideal Standard Accent (960 number under cistern lid) toilets fitted throughout our house. On two of the toilets the lids have cracked and so we need to replace. Please can you advise if Accent Toilet Seat
K700401 Ideal Standard Toilet is the toilet lid we can use.
 
Answer
http://www.mytoiletspares.co.uk/accent-toilet-seat-k700401-ideal-standard-toilet-seats-armitage-shanks-toilet-seats-supplied-with-hinges-and-buffers-free-delivery-99-p

Question
LOOKING FOR A ARMATIGE SHANKS A950628NU off a black box housing a pcb for a Sensorflow Tap, the  INTERNAL PCB HAS BLOWN DUE TO WATER.
Answer 
Thank you, please kindly find below
http://www.mytoiletspares.co.uk/sensorflow-21-electronic-mixer-a4176aa-for-a950628nu-repair-kit-only-tap-not-included-1847-p.asp
Or you can buy the PCB Below

Question
We need Armitage Shanks replacement Pop up link and Stay Pin, old one is Plastic.

Answer
Thank you please kindly use the link below
http://www.mytoiletspares.co.uk/armitage-shanks-pop-up-link--stay-pin-for-1-14-in-chrome-s9677aa-1458-p.asp

Question

The shower mixer is ideal standard A3969NU,I'm after the thermostatic cartridge and the temperature adjustment 
and handle extension can you confirm the part numbers, 

Answer
Please kindly find below,
http://www.mytoiletspares.co.uk/trevi-thermostatic-cartridge-to-replace-a963564nu-s960134nu-1054-p.asp
http://www.mytoiletspares.co.uk/armitage-shanksideal-standard-temperature-adjustment-carrier-a953957nu11--by-trevi-819-p.asp

Question

hi I'm looking for a replacment seat for a Roca WC with a curved cistern the dimensions of the bowl are hinge 155mm
and length 430 width 350.

Answer
Thank you, any chance you can send me a photograph now to customerservice@mytoiletspares.co.uk

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